Tom Dwyer Automotive http://tomdwyer.com Portland's Best Auto Repair - Now Servicing 1998+ Vehicles Tue, 10 Mar 2015 16:28:53 +0000 en-US hourly 1 http://wordpress.org/?v=3.9.3 Tom’s Tidbits- A “thank you” to be proud of http://tomdwyer.com/2015/newsletters/toms-tidbits-thank-proud/ http://tomdwyer.com/2015/newsletters/toms-tidbits-thank-proud/#comments Sat, 21 Feb 2015 00:26:29 +0000 http://tomdwyer.com/?p=17240 Greetings! I enjoy this “Tidbits” column because it usually gives me a chance to vent a little bit of frustration, but not this month.  This month I have something to be proud and excited about that I’m much happier to … Continue reading

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Greetings!

I enjoy this “Tidbits” column because it usually gives me a chance to vent a little bit of frustration, but not this month.  This month I have something to be proud and excited about that I’m much happier to share with you instead.  We’ve just reached the end of the first year of our Referral Reward Program, the program we started to say “thanks” to our clients for their referrals by making donations to the groups they care about.  The response has been amazing!  This month we have the honor of introducing you to the incredibly diverse groups they’ve chosen, announcing our fourth Quarterly Award winner, and presenting our first-ever Yearly Award.  And if the Program itself is any indication, you’re going to like our selection…RestOfNewsletter

Your referrals are the lifeblood of our business and the highest compliments we can receive, and we’re grateful for every one.  When you tell someone about our shop we want it to be because you appreciate our unique service and genuinely want to share it with them. In the past we informally thanked people for their referrals, after the fact. We want the referrals to be genuine and free of any economic genesis; if there is a potential financial benefit to you for referring, then how can your friend be sure your recommendation is unbiased?

We started our Referral Rewards Program as a way to say thanks without instituting a “Bribery Program”.  Your referrals help us maintain the much needed flow of new clients and the resultant donations help the people doing good work that you care about. When we help small groups of dedicated people prosper communities grow stronger.  I hope you take a few minutes to look at the groups we’ve helped in just one year… groups that vary from people shelters to animal shelters, from political groups to meditation centers, from environmental groups to computer schools.  It’s an amazing array of causes and people already, but it’s just beginning- THE REFERRAL REWARD PROGRAM WILL BE BACK AGAIN FOR ANOTHER YEAR!

Please click here to read the full article on this year’s program, and please consider what you’ve found at Tom Dwyer Automotive with people you know.  Aside from making someone else’s life easier with quality, dependable, automotive care, you’ll have the chance to make a small difference in a cause you care about.  And that is a win-win for everyone involved.

Take Care and Make a Great Day!

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What NOW?!! Toon for February http://tomdwyer.com/2015/newsletters/now-toon-february/ http://tomdwyer.com/2015/newsletters/now-toon-february/#comments Sat, 21 Feb 2015 00:25:56 +0000 http://tomdwyer.com/?p=17241 Want to dig deeper on the issue of recent, very quiet, pension cuts?  Try this article from NWLaborPress.org, “Congress Passes Major Change To Law On Union Pensions”    

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Want to dig deeper on the issue of recent, very quiet, pension cuts?  Try this article from NWLaborPress.org, “Congress Passes Major Change To Law On Union Pensions

RestOfNewsletter

 

 

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Referral Reward Wrap-up http://tomdwyer.com/2015/newsletters/referral-reward-wrap/ http://tomdwyer.com/2015/newsletters/referral-reward-wrap/#comments Sat, 21 Feb 2015 00:24:15 +0000 http://tomdwyer.com/?p=17242 Meet our winners as we close out our first year This month we’re very excited to wrap up the first year of our Referral Reward Program.  It’s pretty simple:  every time a new client says you referred them, we make … Continue reading

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Meet our winners as we close out our first year

Feature--ReferReward-2This month we’re very excited to wrap up the first year of our Referral Reward Program.  It’s pretty simple:  every time a new client says you referred them, we make a donation in your name to the charity of your choice.  The program’s been very popular with our clients, and it’s certainly been good for the groups involved.  Including our quarterly and yearly awards, our clients have donated over $6300 to non-profits doing good work in our area.  Now, at the close of the first year of our program, we wanted to remind you of all the amazingly diverse groups our clients have chosen so far, announce our final Quarterly award winner, and announce the recipient of our first-ever Yearly award.  And, we want you to know this as well… Referral Reward is coming back for another year!

Monthly Awards

RestOfNewsletterOur Monthly awards have certainly stacked up over this first year!  Currently, our clients have made 131 separate donations to 93 different groups (some groups received multiple donations) for an amazing total of $5,114.81!  Here are all the groups who have received donations in the program so far, along with links to any group you’re interested in.  If there is a number by the group, that’s how many separate awards they received.  We wish each group continued success, and would like to once again thank our clients for making all this possible!

Multnomah Animal Control

Surfrider Foundation

Oregon Food Bank 14

Wild Salmon Center

PHAME 2

Planned Parenthood 4

Wild Salmon Center

XRAY-FM 2

Feral Cat Coalition of Oregon

MoveOn.org

OPB 2

Aris Bishop Memorial Scholarship Fund

Operation Nightwatch

Artichoke Community Music 4

PETA

Act Blue

Wendy Davis for Governor

Best Friends Animal Society 2

Special Olympics Oregon

Rocky Mountain Elk Foundation

Alex Rovello Memorial Fund

The Salvation Army

Oregon Humane Society 11

ACLU Foundation of Oregon 2

Underdog Railroad Rescue 2

Eugene Waldorf School

PetPartners.org

Audobon Society

FirstBook.org

OSPIRG

App Camp for Girls

Habitat for Humanity 2

Portland Rescue Mission 2

Family Dog New Life Shelter 3

Lake Oswego School Foundation

Clackamas Women’s Services

Basic Rights Oregon

Mercy Corps

SOLVE

Bonneville Environmental Foundation

Ford Center for Healthy Children & Families

Portland Community College Foundation

Nature Conservancy

Portland Waldorf School 2

Ride Connection

Sisters of the Road Café

The Clear Fund

Bicycle Transportation Alliance

Equine Outreach

Llewellyn Elementary

Clackamas Women’s Services

Matunda Orphans Community Center

CCCC Headstart

Wireless Education Action

OHSU Partnership Project

American Red Cross

Menucha Retreat and Conference Center

Work For Art

Janus Youth Programs 2

Raphael House of Portland

Girl Scouts

Lewis Elementary PTA 2

Lifewater International

Grout Elementary PTA

Wells Arts Institute

Oregon Humane Society Portland Women’s Crisis Line

Tucker-Maxon Oral School

Oregon Buddhist Temple

Urban Excursions

Willamette Riverkeeper

Multnomah County Animal Shelter

HHH Memorial Foundation (Notes of Hope)

Red Cross

SMART

Wallace Medical Concern

All Classical Public Media

Boys and Girls Aid Society

Madison High School

Street Roots

Native American Youth Association

Pongo Fund Pet Food Bank

Wounded Warrior Project

Peninsula Children’s Learning Center

KBOO

Rose Haven

Future Educational Films

Living Stages

JOIN Housing

OPB 2

Quarterly Winners- (Each group received a $200 additional donation)

Feature--Artichoke-Music-ButtonFirst Quarter- Artichoke Music

(from Artichoke Music)  In an era where people too often allow the “experts” do it for them, we offer a friendly, encouraging place where people of all ages and backgrounds can discover, learn and play music themselves. Whether you’ve just picked up your first guitar, or you’ve been playing for years and want to write music, or you’re ready to learn how to make your living through the business of music, you’ll feel welcomed and supported at Artichoke.

Janus-ButtonSecond Quarter-  Janus Youth Programs

(from Janus Youth Programs) Since originating in 1972 as a Multnomah County demonstration project providing residential care for adolescents struggling with homelessness and drug abuse, Janus has provided a second chance for at-risk youth with few resources and no place to turn for help.  Today, Janus is one of the largest nonprofits in the Northwest, operating more than 40 different programs across Oregon and Washington.  Many Janus programs are regarded as best practice models and have been replicated both in and out of the United States.

Madison-ButtonThird Quarter-  Madison High School

(from WikiPedia) James Madison High School, named after the fourth US President and co-author of the Constitution, was founded in 1957. It serves neighborhood students and many transfer students grades 9-12.  Madison offers a full range of college preparatory core content classes as well as unique elective options in the areas of Mathematics, Performing & Visual Arts, Science, Social Science, and World Languages. Students may challenge themselves by enrolling in Advanced Placement and Dual Credit courses. Dual Credit courses are taught by Madison faculty who work in partnership with Portland Community College.

Our fourth Quarterly award (and another check for $200) goes to…

Rosehaven-buttonRose Haven Family Services

(from the Rose Haven website)  “Rose Haven, a Portland, Oregon agency, serves women and children experiencing the trauma of abuse, loss of home and other disruptive life challenges. Rose Haven’s mission is to maintain a safe, respectful community while providing our guests with support and services to assist them in regaining stability in their lives.  Rose Haven promotes self-sufficiency by providing on-site advocacy, informal counseling, and referral services that assist women in obtaining housing, medical, and legal services.

In addition to providing access to social services and education, Rose Haven offers guests a safe haven from the street, a sense of community, and a place to build relationships.  Much of Rose Haven’s success over the past decade is due to the focus on long-term, personal care. Guests are provided with clothing, hygiene products, diapers, voicemail accounts and a mailing address. Rose Haven offers writing classes, resume assistance, math tutoring, creative art programs and health education programs for its guests.

Rose Haven was designed using the results of a survey done in 1997 by Sr. Cathie Boerboom, which asked the women of Old Town what they most needed and wanted.  Sr. Cathie built connections with other agencies and churches that met some of the needs of the women expressed. From there, Rose Haven became a program under the umbrella of Catholic Charities and in 2007, Rose Haven became an independent non-profit organization.”

If you would like to help Rose Haven in their work, here’s how…

Full information on the program is on the Rose Haven website at www.rosehaven.org.

To donate by credit card by phone please call 503 248-6364.

By mail, please send check or money order to Rose Haven, PO Box 10405, Portland, OR, 97296.

If you would like to donate your time you’ll find a range of opportunities by clicking here.

We offer our congratulations to Rose Haven, and our thanks for the great work they’re doing in the lives of women and children at their most vulnerable.

And now, without much further ado…

We expected this when we started the project… the hardest part of the whole program has been choosing which of the many deserving groups to give our Quarterly awards to.   Now, from the 93 groups who could make good use of every dollar, we have to pick one for the Yearly award.  Agony!  But, we think we found a good one.  It’s a local charity with a more-than-30-year history of helping people in our city, our state, and beyond.   The group is an excellent steward of your donations; according to Charity Navigator, 94.3% of their total expenses are spent on programs and services.  And it was certainly popular with our Referrers, garnering 14 donations during our program’s first year.  So, that’s all the “ado”.  Here’s the announcement…

Our first ever Yearly award, the $500 prize, and our heartfelt congratulations goes to…

Food-Bank-ButtonThe Oregon Food Bank

(from Oregon Food Bank)  “Our mission is to eliminate hunger and its root causes … because no one should be hungry!”

Oregon Food Bank takes a holistic approach to ending hunger by bringing our community together to provide food, education and hope to our neighbors in need. We provide emergency food to people who are hungry through a cooperative statewide network of hunger-relief agencies, helping 1 in 5 households fend off hunger. OFB also leads statewide efforts to increase resources for hungry families and to eliminate the root causes of hunger by advocating for fair public policies, strengthening community food systems and providing nutrition and garden education to help people become more self-sufficient and resourceful.

Oregon Food Bank distributes emergency food to hunger-relief agencies throughout Oregon and Clark County, Washington, but that’s just the beginning…

  • Metro and Statewide Services teams provide technical assistance and training to hunger-relief agencies.
  • Our Network Support Fund matches local donations to help agencies build capacity to better serve people who are hungry.
  • Our innovative Fresh Alliance program collects and distributes nutritious, perishable foods for people who are hungry.
  • Education programs teach low-income participants to grow food from seed and to stretch food dollars while cooking healthy meals.
  • Community organizing work through FEAST (Food, Education, Agriculture Solutions Together) workshops and other partnerships help communities build stronger and more equitable local food systems.
  • And our Advocacy team works to find long-term, public-policy solutions that benefit people with low incomes.

Your generous donations keep our trucks on the road delivering food statewide, our freezers running and our warehouse operating. Donations allow us to supplement food donations with large food purchases to meet increasing need. We also use funds to deliver programs that address the root causes of hunger through advocacy and education. More than Ninety-four cents of every dollar donated goes to directly to fighting hunger”.

Referral Reward Program details

Now that we’ve told you about the success of the Referral Reward Program so far, we hope you’ll want to take part.  The Program really is as straightforward as it sounds, but in anything like this there’s always some fine print.  Here’s all the details, and we hope you’ll use them to donate to your favorite charity soon!

  • For every new client who tells us they came in because of your recommendation, we’ll donate 20% (up to $50) of the qualifying purchases from their first invoice to the non-profit group of your choice.  This offer only applies to new, first-time clients who come to us through your referral.
  • The person you refer must have a 1998-or-newer vehicle of a type we service.  Sorry, but our 1998-and-newer policy still has to apply, and we can’t help with their Lamborghinis or 18-wheel trucks.  (We should remind you that the “1998 or newer” restriction applies ONLY to NEW clients.  If we’ve been servicing YOUR older vehicles, we’ll gladly continue to do so!)
  • Once someone mentions your referral, we’ll contact you for information on the organization you’d like us to donate to.  You can choose any environmental, political, social, community, or other non-profit group you support, but we do reserve the right to refuse to donate to them if we find them inappropriate for some reason.  In the unlikely situation that we refuse your group, we will either ask you to choose another group or we will issue you a personal coupon for 20% off labor costs on your next visit.
  • You can refer a friend, family member, co-worker, or any random person on the street that you think needs superior automotive care, but the person must mention you by name as a referral source to qualify.  We ask every new client how they heard about us, but if they don’t tell us YOU referred them then we can’t make the donation YOU want.
  • We’ll be thankful for anyone you send us, but spending for oil changes, tires, and batteries won’t count toward their qualifying purchases.
  • Each quarter we’ll highlight a group in our newsletter and make an additional donation of up to $200.00 to their cause.  At the end of the year we’ll highlight another group in our newsletter and make an additional donation of up to $500.00 to their cause.

 

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What To Do In An Accident http://tomdwyer.com/2015/newsletters/accident/ http://tomdwyer.com/2015/newsletters/accident/#comments Sat, 21 Feb 2015 00:23:49 +0000 http://tomdwyer.com/?p=17243 Prepare NOW before the unexpected happens WHAM! You never thought it would happen to you, but now it has… you’ve just been in an accident.  It happened in the blink of an eye, and now you’re confused, angry, scared, maybe … Continue reading

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Prepare NOW before the unexpected happens

Feature-WhatDoAccidentWHAM!

You never thought it would happen to you, but now it has… you’ve just been in an accident.  It happened in the blink of an eye, and now you’re confused, angry, scared, maybe even injured.  But even in this situation, one of the worst imaginable for decision making, you’ll be asked to make decisions that could change the course of the outcome.  What do you do?

RestOfNewsletterWe know Tom Dwyer clients are flawless drivers, but you have to share the road with herds of others and one of them might eventually smack into you.  Going over the basic procedures for an accident, and taking care of a few small details, can help you get the best chance for recovery of your health and money.  Make sure you print out the “What To Do In An Accident” flyer and put it in your glove box… you never know when you’ll need it!

We went to Cars.com, State Farm, GEICO, FindLaw.com, and AllState to gather together all their advice for this article.  We assume throughout all this that drivers and passengers are not facing time-critical, life-threatening injuries.  In that case the only priority is the preservation of life and limb of yourself, your passengers, and other people in the accident.  If you are lucky enough to be uninjured, then this advice will be critical …

Get Safe.  Worry about people first.

  • Take a deep breath and try to stay calm.

You’ll be jangled and disoriented, but good decisions in the next few minutes can save your health and money.  Relax as much as possible and try to think as clearly as you can.

  • If there are obvious injuries, call 911.

    red_soft_kit

    A First Aid Kit Is Basic Preparation For An Accident! One of our client’s daughters is selling First Aid Kits to help raise money for a class trip to Costa Rica in June. These kits have all the basics you’d need for minor injuries, and would be a wise addition no matter what vehicle you drive. Kits are $25, and half of the proceeds go towards the trip. If you are interested in buying one (or more) of these kits, please contact Natalie at Tam@deainc.com.

Try not to move injured people at all, but do move them if there is some impending danger (like fire) that could cause greater injuries.  Give appropriate First Aid until qualified medical help arrives.

  • If there are no obvious injuries, ASK if everyone is okay.

Don’t rely on people to tell you they’re injured; they may not know themselves.  Ask instead.  If anyone seems groggy or unsure of their response, call 911.  Many injuries can’t be seen, and the shock of an accident can delay symptoms.  Better safe than sorry.

  • Move the cars to a safe place, out of traffic, as quickly as possible.

Be careful not to leave the scene of the accident.  If you can’t move your car safely or without causing further damage, don’t try.  Your insurance company or the police will get it moved for you.

  • Turn on your vehicle’s hazard lights and put out cones, warning triangles or flares for safety.

Call the police and your insurance company.

  • Once everyone is as safe as possible and any needed medical help is on the way, then contact the police.   Even if it seems like the damage is minor, calling the police is crucial to get a report on record.  They’ll let you know if an officer needs to be dispatched.  Often the police won’t come for minor accidents, but you should call to be sure.
  • Never leave an accident scene until it’s appropriate to do so.  If you leave, particularly when someone has been injured or killed, you could face serious criminal penalties as a hit-and-run driver.  If possible, don’t leave the accident scene before the police and other drivers do.
  • Notify your insurance agent while you’re at the scene.  That way, they can tell you exactly what they’ll need to process the claim which can save you from going back and forth between the police and your insurance agency in the days following the accident.

Exchange information, but be careful what you say.

After an accident, you should speak to the other driver(s) only to exchange information and make sure they’re OK.  Remember, they’ve just been through the same thing you have and could be angry, scared, confused, or even injured.  Try to be clear, polite, and cooperative.

    • Make immediate notes about the accident, including the events as you remember them.   Time can play tricks with memory, so get everything you can down on paper while it’s still fresh in your mind.
    • Don’t admit fault or say “I’m sorry”, even casually.  For example, saying, “I’m so sorry I ran that red light! Is everyone okay?” can be interpreted as a legal admission of liability.  The facts of exactly what happened and who’s at fault aren’t always clear at the scene of an accident, and the reality may not be what you think it is.  Don’t say something that could put you on a hook you don’t deserve to be on.
    • Don’t sign any document unless it’s for the police or your insurance agent.
    • Don’t reveal your policy limits
    • Don’t sign any statements or promise to pay for any damages without first consulting your lawyer.
    • Neither the other driver nor the police need your Social Security number.  DON’T GIVE THAT TO ANYONE!
    • Ask every witness what they saw.  Get their names, numbers, and addresses if possible.  Ask locals if they’ve ever witnessed other accidents in the same place.
    • Take photographs of the accident scene, all vehicles and vehicle damage, and the people involved as soon as possible after the accident.  Photos can help your insurance company with their repair estimates as well as any legal action resulting from the accident.
    • Here is the information you’ll want to get
    • Name, phone number, address, and email address of all occupants and witnesses.  If the name on an auto registration is different than the driver, note the relationship.
    • Drivers’ license numbers and license plate numbers from all vehicles
    • Names, policy numbers, and phone numbers of other insurance companies
    • Make, color, and models of all vehicles involved
    • Location of the accident
    • If emergency services respond, get the police report number, phone number, name and badge number of responding officers.
    • Ask the police for a copy of the accident report, though it may take a couple of days before it is filed.  The officer’s opinion of the accident will be useful if the drivers have a dispute about fault. The police report will also have the officer’s information on it in case the officer is needed to testify.

After the accident…

After the accident there are still many opportunities for things to go wrong.  Be careful, and make sure you stay conscious of these points…

Protect your interests

Don’t talk to anyone about the accident other than your lawyer, your insurance company, your doctors, or the police. Don’t talk to a representative of another insurance company without the knowledge of your attorney or insurer.  If called by the other insurance company, politely ask them to call your attorney or insurer to arrange an interview.  Also, tell your lawyer or insurer about the call.

Insurance

If you didn’t call directly from the accident scene, then call your insurance company immediately to start processing your claim.  Their claims line is probably staffed 24/7, but if not you will likely be contacted by a claims representative within 24 hours.  Cooperate fully and tell them the truth about the accident and your injuries. Explain the facts clearly. If the insurance company finds out that you’ve lied to them about anything, you can get into serious trouble including possible denial of coverage.

Obtain your insurance company’s damage valuation.  Get two independent repair estimates or replacement quotes.  If you can’t agree on your car’s value, consider mediation or consult an attorney.

Be careful of early settlements from insurance companies.  Make sure all your physical injuries have been documented or treated.  Some injuries don’t show up for days, weeks, or even months after the event.  Don’t settle a claim until you know you’ll be compensated for all your injuries and expenses.  It’s wise to consult your attorney before signing any settlement documents.

If you are found to be at fault in the accident, your premiums are likely to increase for at least some period of time. The amount of the increases varies from insurer to insurer.  Some insurers won’t raise your premiums if you had an accident, but in most cases you will have to have been a long-standing customer of the insurance company for many years and never had an accident.

Legal

If anyone was injured in the accident, it’s best to consult an experienced attorney.  An attorney can help you maximize your recovery if you’re injured or better defend yourself if you’re at fault.  Many accident attorneys work on a contingency basis, meaning your lawyer only gets paid if you’re receive a settlement.   Most states have a lawyer referral service through their State Bar; Oregon’s referral service is here.

Medical

Keep a record of any doctors, physical therapists, chiropractors, or other medical professionals that you receive treatment from, and each medical provider that referred you to other caregivers. Keep a detailed account of the treatments or medications you receive, including copies of all medical reports and bills to help you prove your medical expenses later.  This will document direct medical expenses, but you’ll want to document “pain and suffering” as well.  Keep records of how your injuries impact your daily life including any missed work, routine activities you can no longer do, and how the injuries affect your personal and family life.

Before the accident…

Just by reading this article, you’ve prepared yourself to deal a little better with an auto accident.  But there are other steps you can take, NOW, that will make it easier to make good decisions when you are at the one of the weakest points in your life.

    • Put this information TOGETHER in your glove compartment

o   Vehicle registration (required by Oregon law)

o   Vehicle insurance card (required by Oregon law)

o   Emergency contacts

o   Health insurance cards

o   Pen and small pad of paper

  • Download and install the Mobile App from your insurance company
  • Keep a vehicle safety kit in your car including cones, warning triangles, or emergency flares
  • Print out the one-page flyer below and put a copy in each of your vehicles.

DwyerWhatToDoInAccident

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We all hope you’ll never need any of this advice, but statistics say you will.  Prepare now, and you’ll be that much ahead when the inevitable happens to you.

 

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Checking in with XRAY http://tomdwyer.com/2015/newsletters/checking-xray/ http://tomdwyer.com/2015/newsletters/checking-xray/#comments Sat, 21 Feb 2015 00:22:12 +0000 http://tomdwyer.com/?p=17244 Rumors and reality as Tom Dwyer gets on board Both of our regular readers will remember our coverage of the fall of Portland’s flagship Progressive station, KPOJ, the efforts of Carl Wolfson to keep Progressive Talk alive via podcast, and … Continue reading

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Feature- XRAY checkinRumors and reality as Tom Dwyer gets on board

Both of our regular readers will remember our coverage of the fall of Portland’s flagship Progressive station, KPOJ, the efforts of Carl Wolfson to keep Progressive Talk alive via podcast, and the rise of XRAY to (in part) replace KPOJ last year.  It turns out there’s some new news in the world of XRAY recently, and we got a chance to talk with JD Stewart, producer of Carl in the Morning, and Tim Marcroft, RestOfNewsletterDevelopment Director of XRAY, about the direction the new station is taking.  In our own little world, we have some big news as we return as underwriters of XRAY.  And here’s a final good reason to read this article… we’ll tell you how to get on the guest list for XRAY’s First Birthday party in March!

xraysignal.600x0

The old and new XRAY broadcast maps

Let’s start by recapping our own support for and the history of rational radio in Portland…  We were huge supporters of KPOJ back in the good old days, where our somewhat unusual ads garnered quite a bit of notice.  It was a privilege to support the alternative view to the corporate sludge pump that KPOJ offered until it was unceremoniously switched to a sports station in 2012.   Carl Wolfson, KPOJ’s morning drive anchor, refused to take this hit lying down and we were there to support him when he started his Carl in the Morning podcast in 2013.  We listened intently to the debate about how to rekindle a Progressive station, but it was a legal change involving low power FM (LPFM) stations that made a replacement station possible.  In January 2014, XRAY finished a Kickstarter campaign with over $103,000 on their $40,000 goal to become one of the first low-power FM stations in Portland.  We were there for their Kickstarter, and we were there as one of the first underwriters.  XRAY was on the air, but their signal could only be heard in a small area.  XRAY took over programming of the KZME tower in September, expanding their reach to cover most of the downtown Portland area.

11-atxl

XRAY-FM celebrates its first birthday in March with a big bash at Mississippi Studios. You’re invited, so click here for all the details.

Which brings us to last week, and JD’s visit.  He had stopped by the shop to sign up for our Carbon Neutral Program and told us what it was like on Carl’s show these days.  “Busy!” mostly seemed to sum it up.  “XRAY’s really taking off and we’re seeing it in the growth of Carl in the Morning.”  Asked what they were particularly proud of, JD immediately answered “Our guests.  We’re getting a really strong lineup of state and national level guests who are eager to take advantage of the platform Carl and XRAY provide.”

We had a slightly longer conversation with Tim Marcroft, XRAY’s development director, about some of the changes XRAY is contemplating.  He had to be vague in places, but that just made it all the more exciting.  “We’re just finishing up construction on our new studio at Falcon Art Community”, said Tim.  “The ventilation is going in now, and we’ll be doing training for the engineers and hosts in mid March.  This will be the home of all XRAY shows going forward, and we expect to be completely out of our current SE 8th location very soon.  It was a little cramped but served us very well as a launching pad.

FalconArt

Falcon Art Community is a gorgeous space in NE Portland, filled to the brim with the art of the people who work there. Treat yourself to a video tour of this unique space by clicking here.

The new studio at Falcon Art is the home we need to grow into the future.”  The signal from their new home may be even stronger as well, as they examine the possibility of HiDef (HD) radio tower that may reach as far as Vancouver or Wilsonville.  “Another tower would expand our footprint a little but the main benefit, if it happens, would be a much stronger signal that penetrates obstacles like buildings.”

Programming is another thing that’s changing as XRAY finds its voice.  They currently run a mix of talk programs in the morning and afternoon with local music filling out the rest of the schedule.  Most of these programs are locally produced; a situation that will continue with the new additions.   “It’s hard to pick favorites among our current shows or point to some new feature to look for.  We’re excited about a lot of the new content we have in development and airing already.  Weston Miller of OSU is doing a great show on urban farming right now, and we’re looking for other material from him soon.  Doug Crispin, our “Kick Ass Oregon History” guy, is developing some 3-5 minute shorts for use throughout the day.”  Asked specifically about the painful top-and-bottom-of-the-hour breaks in Thom Hartmann, Tim laughed.  “We’ve heard a lot of comments on that, and we’re on it.  We’re looking at creating some short, locally-produced content to fill those gaps, but nothing I can be specific about just yet”.

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XRAY has a pool of the best talent in Portland to draw on as it grows. How good is that pool? Jefferson Smith is one of the driving forces behind XRAY, and you can click here to here his TED Talk on “The Trouble With Thankless Jobs”

Maybe the greatest change at XRAY is the personnel behind the scenes.  “We’ve got 8 new interns, mostly in marketing and administration, but some content and technical as well”, Tim said.  “It’s a big group of young people with new and creative ideas, so we’re expecting a lot from them”.   Tim also mentioned a project that XRAY will unveil later this year, a project in conjunction with Media Institute for Social Change called “XRAY U” that’s designed to introduce novices to the fields of audio production and storytelling.

We at Tom Dwyer Automotive are proud to announce that we’re back with XRAY as underwriters of the station.  Though we had to step away for a while, we never stopped caring about the success of this new Portland treasure.  Now that we’re back as official supporters we’ll be able to go to more of the station events to meet and thank all the rest of the people who support the station through their interest, time, and money.  We look forward to meeting you, and our first opportunity is coming up in March…  we hope to see you there!

Save the date for XRAY.FM’s 1st Birthday Party!

Saturday, March 21, 2015 at Mississippi Studios

3939 N Mississippi Ave, Portland, OR 97227

Music by Minden and a host of XRAY.FM DJs

Raffle, prizes, and more special guests to be announced!

(This is a 21-and-over event)

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Drew’s Kitchen- Bucatini with Meyer Lemon Cream and Chives http://tomdwyer.com/2015/newsletters/drews-kitchen-bucatini-meyer-lemon-cream-chives/ http://tomdwyer.com/2015/newsletters/drews-kitchen-bucatini-meyer-lemon-cream-chives/#comments Sat, 21 Feb 2015 00:21:43 +0000 http://tomdwyer.com/?p=17245 Punxsutawney Phil has apparently lied to us, and it looks like an early Spring is on the way (at least for us in Portland).  Time to start pulling out those lighter Spring recipes, and Drew is already on it!  A … Continue reading

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Punxsutawney Phil has apparently lied to us, and it looks like an early Spring is on the way (at least for us in Portland).  Time to start pulling out those lighter Spring recipes, and Drew is already on it!  A note on Meyer Lemons- “Meyer lemons, with their hint of orangey sweetness, make a bright and irresistible flavoring for this early Spring pasta dish.  For an extra-special touch, garnish with lemon rind strips and serve with lemon wedges.”

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Prep time:  20 minutes.  Serves 4 (1 cup servings)

Calories-331; fat 10.3g (sat 6g, mono 2.8g, poly .7g); Protein 13g; Carb 46g; Fiber 2g; Chol 35mg; Iron 2mg; Sodium 605mg; Calc 167mg.

Ingredients: 

  • 8 oz uncooked Bucatini or linguine pasta
  • 1 oz Parmigiano-Reggiano cheese, finely grated (about ¼ cup)
  • 2 teaspoons grated Meyer lemon rind
  • ¼ cup fresh Meyer lemon juice (about 2 lemons)
  • ¼ cup heavy whipping cream
  • 4 oz part-skim ricotta cheese (about ½ cup)
  • 1/4 cup finely chopped fresh chives
  • 1 teaspoon kosher salt
  • ½ teaspoon freshly ground black pepper

Preparation:

  • Cook pasta according to package directions, omitting salt and fat.  Drain pasta over a bowl; reserve ¾ cup plus 2 tablespoons cooking liquid.
  • Place 6 tablespoons cooking liquid, lemon rind, juice, cream, and ricotta in a blender; process until smooth
  • Heat a large skillet over medium heat.  Add ricotta mixture to pan; cook 1 minute or until thoroughly heated.
  • Add pasta, chives, salt, and pepper.  Add remaining ½ cup cooking liquid as needed to make mixture creamy.
  • Remove from heat; stir in grated Parmigiano-Reggiano cheese.

Variation:

To make this really special, add 8 oz Dungeness crab or saute ¾ lb cooked medium shrimp (peeled and deveined) in garlic and butter.   Either toss into the pasta or serve on top.  Delicious!

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Shop Talk- Why not to buy salvaged vehicles… with pictures http://tomdwyer.com/2015/newsletters/shop-talk-4/ http://tomdwyer.com/2015/newsletters/shop-talk-4/#comments Sat, 21 Feb 2015 00:20:35 +0000 http://tomdwyer.com/?p=17246 Looking for our special discount offers? We used to publish any special offers or discounts in this Shop Talk column, but they were a little hard to find.  Instead, we created a page on our website with all our current … Continue reading

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aaaShopTalkButtonLooking for our special discount offers?

Discount offer banner
We used to publish any special offers or discounts in this Shop Talk column, but they were a little hard to find.  Instead, we created a page on our website with all RestOfNewsletterour current offers in one spot so you’ll always know where to find them.  We’ll update the page whenever the offers change.  Bookmark this page now, and you’ll always be a click away from savings!

Why you should NEVER buy a salvaged title vehicle… in one picture

A major pileup happened in Baker City in January that involved more than a dozen SemiCrash1tractor-trailers and injured 12 people.  According to the AP, “Among those rescued was pickup truck driver Kaleb Whitby, 27, who miraculously escaped with minor injuries after he was sandwiched in his vehicle crushed between two big rigs.”  That’s a picture of Kaleb and the remains of his truck at right.

This picture tells a story of a stunningly close shave, but it tells another story as well.  We recommend you never, NEVER buy a salvaged title vehicle!  Salvaged title vehicles are vehicles that have been declared a total loss by an insurance company, but have been repaired anyway and re-registered.  There are many issues that may have caused the initial ‘total’ of the vehicle, and they may or may not have been repaired correctly.

While any faulty repair may cause problems, Kaleb’s story illustrates a particularly dangerous flaw that may not show up until it’s too late… frame straightening.  Today’s cars are designed so that in an accident, impact forces are directed around the passenger cabin and absorbed by the structure of the vehicle.  You survive, but the vehicle doesn’t.  If a vehicle has been reconstructed and had its frame straightened then there are weak points in the metal of the frame.  As our Service Advisor, Steve, is fond of saying “it’s like trying to straighten out a crushed aluminum can.  You may get close, but those kinks and wrinkles will always be there.”  With these weak spots a vehicle’s structure can’t protect you as intended, and the impact may go through your body instead of the vehicle’s.

Please, please learn this important lesson from Kaleb’s close call…  DON’T BUY A SALVAGED TITLE VEHICLE!

Comment of the Month-  

Comment card“Let me know what I’m in for down the road concerning possible repairs”

We leave comment cards in every vehicle after service so we can keep track of what we’re doing right and what you think we should do to make our services better.  We thought we’d start sharing some of the comments we receive each month and tell you what actions we’re taking in response.  This month, client John B. suggested:  ”Let me know what I’m in for down the road concerning possible repairs.”

John, we always try our best to do just that.    It’s impossible to predict precisely what will fail and precisely when, but it’s not impossible to get a very, very good idea.  Our Comprehensive Inspection is designed to do just that.  We check the condition of every major (accessible) mechanical system on your vehicle and prioritize any inadequacies by 1) safety issues, 2) breakdown risks, and 3) maintenance needs.  Then we go over the prioritized list with you and use your driving needs and budget to determine what repairs (if any) to do.

If you’re unclear about what’s on the horizon for your vehicle, then PLEASE ask!  We want you to be as clear as possible about our recommendations and any upcoming issues so you can budget repair money effectively and plan travel safely.  If you’re checking out your vehicle at the counter and have a question, our Service Advisors will gladly go over it with you until you are completely comfortable.  If you have a question at home, we’re just a phone call (or email) away.  We want to be a resource to you in every phase of your driving life, so if you want to know what’s coming down the road we make it our business to tell you everything we can.

Your reviews and referrals matter

AskForReviewButtonWe are constantly grateful for the supportive and loyal clients we have developed over the years.  Your comments and appreciation keep us on the right road to providing the superior automotive service you deserve.  Your reviews and referrals are not only the highest compliments we can receive, but they’re the lifeblood of our new business.  If you like what you’ve found at Tom Dwyer Automotive Services, please tell a friend or take a minute to write a review on YelpAngieslistGoogle, or the review site of your choice. Thank you!

Latest Automotive Recalls

RecallListButtonAutomobiles are just like any other product; occasional flaws in manufacture or design can cause problems once they leave the factory.  When an issue is identified the manufacturers and government work hard to bring the vehicles back in for refit or repair, but not all recalls make the front pages.  The National Highway Traffic Safety Administration maintains a constantly updated list of recalls from every manufacturer.  Clicking the button at right will take you to the full list at the NHTSA website.

 

 

 

 

 

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Health Notes- How to beat the cold, flu, and dyslexia http://tomdwyer.com/2015/newsletters/health-notes-beat-cold-flu-dyslexia/ http://tomdwyer.com/2015/newsletters/health-notes-beat-cold-flu-dyslexia/#comments Sat, 21 Feb 2015 00:19:45 +0000 http://tomdwyer.com/?p=17247 Cold and flu season is here, so people are nothing more than walking petri dishes waiting to infect you.  Do you have kids or grandkids?  The adorable little crumbcrunchers bring home every cough and sniffle from every other kid in … Continue reading

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Cold and flu season is here, so people are nothing more than walking petri dishes waiting to infect you.  Do you have kids or grandkids?  The adorable little crumbcrunchers bring home every cough and sniffle from every other kid in their school, so a quick hug is likely to have some long-lasting and mucus-infused repercussions.  Those co-workers you’ve always thought were out to get you?  You were right.  They’re conducting germ warfare against you from their cubicle fortresses.RestOfNewsletter

You can’t avoid the cold or flu completely, but you can fight back.  This month we bring you 6 articles with the best advice on winning the war against the plague, and get you on your feet and enjoying the weather again as soon as possible.

Dos and don’ts for common colds

David Robson in BBC Future, December, 2014

CDC Says “Take 3” Actions To Fight The Flu

Centers for Disease Control and Prevention

Coping With Flu: 9 Tips to Ease Symptoms

WebMD

8 Tips to Treat Colds and Flu the ‘Natural’ Way

WebMD

5 Ways to Fight the Flu

Elana Pearl Ben-Joseph, MD, in TeensHealth “Take 5 tips for life” series, September, 2014

Trouble Swallowing Pills? Try The ‘Pop Bottle’ Or The ‘Lean Forward’

NPR Health news, November 11, 2014

Dyslexia training in Oregon

One other thing we thought you’d be interested in this month is a way to fight dyslexia in Oregon. As many as 1 in 5 students have dyslexia, yet Oregon’s universities do not provide teacher training on how to effectively teach these bright, eager and capable students.  Senate Bill 612 would change that by requiring school districts to screen students for risk factors for dyslexia and to ensure specified staff members receive training related to dyslexia.  612 is intended to

  • Ensure current teachers know the warning signs of dyslexia
  • Ensure University teacher preparation programs offer coursework on dyslexia
  • Ensure school districts screen for the risk factors of dyslexia in the earliest grades
  • Ensure ODE has a dyslexia specialist on staff to help school districts address dyslexia

If you’d like to help Decoding Dyslexia Oregon make SB612 a reality, then please click here to sign the petition in support of the bill.  Thank you for your support!

 

 

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Sellwood Bridge Update- New Opening Date Announced http://tomdwyer.com/2015/newsletters/sellwood-bridge-update-new-opening-date-announced/ http://tomdwyer.com/2015/newsletters/sellwood-bridge-update-new-opening-date-announced/#comments Sat, 21 Feb 2015 00:18:10 +0000 http://tomdwyer.com/?p=17248 The Sellwood Bridge reconstruction is a massive project, and no project this size goes completely smoothly. Recently there have been schedule setbacks and cost overruns that haven’t endangered the project, but have raised a few eyebrows.  To give you the … Continue reading

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aaaBridgeUpdateButtonThe Sellwood Bridge reconstruction is a massive project, and no project this size goes completely smoothly. Recently there have been schedule setbacks and cost overruns that haven’t endangered the project, but have raised a few eyebrows.  To give you the short story… unanticipated difficulties in drilling the river bottom led to more time and more costs, and the project has already spent it’s 4% ($12M) contingency fund.  The general contractor for the project has filed a $1.6M lawsuit to recover unpaid bills tied to this underwater work, saying the County provided inaccurate reports about the difficulty of the riverbed drilling.  The project is now 73% complete and expected to finish about $10M over its initial budget.  It is expected to have traffic flowing on it early in 2016, and will be completely finished in late 2016.  In the meantime, please be aware that THE BRIDGE IS SAFE, OPEN, AND RUNNING SMOOTHLY!RestOfNewsletter

That’s the short story, but as you can guess there’s a long story as well.  For that, we’ll direct you to several articles from the Sellwood Bee and the Oregonian that have all the gritty details…

Sellwood Bridge project: 73 percent complete, more steel arches on the way  The Oregonian, Feb 18, 2015

Portland to delay final payment on overbudget Sellwood Bridge  The Oregonian, Feb 11, 2015

County confirms Sellwood Bridge spending overruns  The Sellwood Bee, Feb 2015

Sellwood Bridge overruns: County budgeted unusually low amount for unexpected costs  The Oregonian, Jan 18, 2015

Sellwood Bridge overruns lead to lawsuit from contractor; officials kept rising costs ‘confidential’  The Oregonian, Jan 9, 2015

Chart itemizing unexpected cost overruns (PDF)

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Sellwood Bridge construction Feb 11, 2015. Note the first set of steel arches in place on the west side of the river. (Photo by Multnomah County)

As always, Multnomah County maintains the definitive website on everything related to the Sellwood Bridge Replacement project, www.sellwoodbridge.org.  Construction and closure alerts, archived information, and other resources are all available 24/7 for your convenience.  If you’re looking for something that’s not on the website, you can contact Mike Pullen (mike.j.pullen@multco.us503-209-4111) or visit www.sellwoodbridge.org.

 

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Feb Book Spotlight- “The Meat Racket” http://tomdwyer.com/2015/newsletters/book-spotlight-february/ http://tomdwyer.com/2015/newsletters/book-spotlight-february/#comments Sat, 21 Feb 2015 00:17:19 +0000 http://tomdwyer.com/?p=17249 Food production in America largely goes unnoticed and unappreciated by those not involved in it, but for those in our country’s heartland it defines their lives.  While there was once a broad region of independent farmers, the requirements of industrial farming … Continue reading

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aaaBookSpotlightButtonFood production in America largely goes unnoticed and unappreciated by those not involved in it, but for those in our country’s heartland it defines their lives.  While there was once a broad region of independent farmers, the requirements of industrial farming and Wall Street have forced consolidation into just four companies, vertically integrated from seed to shelf, that control virtually all food production.  We heard about “The Meat Racket” in an NPR interview in which RestOfNewsletterChristopher Leonard described the rise of a near-feudal system and its larger implications for our food, our country, and ourselves.  Clicking the link will take you to the Powells.com site for each book, and a visit to our shop will take you to these books and more in our extensive, in-shop lending library.

9781451645835“The Meat Racket”

By Christopher Leonard

(From Christopher Leonard’s website)  The American supermarket seems to represent the best in America: abundance, freedom, choice. But that turns out to be an illusion. The rotisserie chicken, the pepperoni, the cordon bleu, the frozen pot pie, and the bacon virtually all come from four companies.

In The Meat Racket, investigative reporter Christopher Leonard delivers the first-ever account of how a handful of companies have seized the nation’s meat supply. He shows how they built a system that puts farmers on the edge of bankruptcy, charges high prices to consumers, and returns the industry to the shape it had in the 1900′s before the meat monopolists were broken up. At the dawn of the twenty-first century, the greatest capitalist country in the world has an oligarchy controlling much of the food we eat and a high-tech sharecropping system to make that possible.

Forty years ago, more than thirty-six companies produced half of all the chicken Americans ate. Now there are only three that make that amount, and they control every aspect of the process, from the egg to the chicken to the chicken nugget. These companies are even able to raise meat prices for consumers while pushing down the price they pay to farmers. And tragically, big business and politics have derailed efforts to change the system.

We know that it takes big companies to bring meat to the American table. What “The Meat Racket” shows is that this industrial system is rigged against all of us. In that sense, Leonard has exposed our heartland’s biggest scandal.

About the Author

Christopher Leonard is a Schmidt Family Foundation Fellow with The New America Foundation, a nonpartisan public policy institute in Washington, DC. He is the former national agribusiness reporter for the Associated Press and a graduate of the University of Missouri School of Journalism. He lives outside Washington, DC.

 

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